Frequently Asked Questions

Getting Started

New here? Discover what we do, check hardware compatibility, see supported brands, and find out what you need to get started

Account Setup & Onboarding

Ready to join? Step-by-step guidance on the registration process, creating your profile, and setting up your account

Installer & Partner Zone

Information for professionals. Learn how to become a certified partner, apply for an installer account, and access partner benefits

Summer optimization

Optimizing your system during high-sun months. Tips on managing peak production, heat efficiency, and summer settings and why the system act the way it does during summer

Winter Specific Questions

Get an answer to all your questions about why the system acts the way it does during the cold winter months